NextPour Privacy Policy
Last Updated: September 2026
NextPour is owned and operated by Swamped LLC. This Privacy Policy explains how NextPour and Swamped LLC collect, use, disclose, and protect information when you use the NextPour website, platform, services, communications, and related tools.
By using NextPour, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information generated through your use of NextPour, and information collected automatically through our website and technology providers.
This may include:
Name
Business name
Email address
Phone number
Business address
Service areas
Project and lead preferences
Budget and lead-volume settings
Account and login information
Billing and transaction information
Website information
Licensing, insurance, or other business information
Communications with NextPour
Support requests
Account activity
Lead activity
Information you provide through forms, surveys, promotions, or other interactions with us
We may also collect additional information reasonably necessary to provide, improve, secure, or administer NextPour.
2. Payment Information
Payments may be processed through third-party payment processors or financial service providers.
These providers may collect and process payment card details, bank information, billing information, and related transaction data according to their own privacy policies and security practices.
NextPour may receive information about transactions, payment status, account balances, funding activity, and related billing information.
3. Information We Collect Automatically
When you use our website or platform, we and our service providers may automatically collect information such as:
IP address
Browser type
Device type
Operating system
Referring pages
Pages viewed
Dates and times of visits
Clicks and interactions
Device identifiers
Advertising identifiers
General location information
Cookie and tracking information
Usage and activity information
We may collect this information through cookies, pixels, web beacons, analytics tools, advertising technologies, and similar technologies.
4. How We Use Information
We may use information we collect to:
Create and manage your account
Provide and operate NextPour
Match and deliver leads
Process payments and account funding
Manage billing and account balances
Maintain lead history and account activity
Provide customer service and technical support
Communicate with you about your account
Send lead notifications
Send billing, balance, and service updates
Send password resets and security notices
Improve our website, platform, products, and services
Analyze how NextPour is used
Develop new products, services, and features
Personalize your experience
Detect and prevent fraud, spam, abuse, and security threats
Enforce our policies and agreements
Comply with legal and regulatory requirements
Market NextPour
Market other products or services owned or operated by Swamped LLC
Measure and improve advertising and marketing campaigns
Carry out other legitimate business purposes consistent with this Privacy Policy
5. Swamped LLC and Affiliated Businesses
NextPour is owned by Swamped LLC.
Information collected through NextPour may be accessed, used, or processed by Swamped LLC and businesses, brands, services, or affiliates owned or operated by Swamped LLC.
This may include use for:
Account administration
Payment processing
Customer support
Analytics
Reporting
Product development
Marketing
Advertising
Fraud prevention
Internal business operations
Providing or improving other Swamped-owned products and services
We may also use information collected through NextPour to communicate with you about other products or services offered by Swamped LLC, subject to applicable law and your communication preferences.
6. Information About Homeowners and Leads
As part of the NextPour service, contractors may receive personal information about homeowners who have requested information or quotes for concrete projects.
This may include information such as:
Name
Phone number
Email address
Project location
ZIP code
Project type
Project size
Project timeline
Project details
Other information submitted by the homeowner
Contractors may use homeowner information received through NextPour only for legitimate purposes related to the homeowner's submitted project, including contacting the homeowner, discussing the project, providing estimates, and following up regarding the requested work.
Contractors may not use homeowner information obtained through NextPour for unrelated marketing, resale, data brokerage, harassment, fraud, or other unauthorized purposes.
7. How We Disclose Information
We may disclose information to third parties when reasonably necessary to operate, improve, secure, or promote NextPour.
This may include disclosure to:
Swamped LLC and Affiliates
We may disclose information within Swamped LLC and to related businesses, brands, subsidiaries, or affiliates.
Service Providers
We may use third-party providers for services such as:
Payment processing
Customer relationship management
Lead management and distribution
Hosting
Cloud infrastructure
Email delivery
SMS and phone communications
Analytics
Advertising
Marketing
Fraud prevention
Security
Customer support
Website and software services
Business operations
These providers may process information on our behalf or as necessary to provide their services.
Business Partners
We may disclose information to business partners where necessary to provide services, operate integrations, administer joint programs, or carry out other legitimate business activities.
Legal and Safety Purposes
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law
Respond to legal process
Protect our rights or property
Protect users or the public
Investigate fraud or misuse
Enforce our agreements
Address security issues
Business Transfers
If NextPour, Swamped LLC, or any related business is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction.
8. We Do Not Sell Contractor Information to Data Brokers
NextPour does not sell contractor account information to unrelated data brokers for their independent use.
However, information may be disclosed to Swamped LLC, affiliates, service providers, advertising platforms, analytics providers, and other partners as described in this Privacy Policy.
Some disclosures involving online advertising or analytics may be considered a "sale" or "sharing" under certain state privacy laws even when money is not exchanged.
9. Cookies, Analytics, and Advertising
We may use cookies and similar technologies to:
Keep the website functioning
Remember settings and preferences
Understand website usage
Measure traffic and conversions
Improve the user experience
Measure advertising performance
Build audiences
Deliver relevant advertising
Retarget visitors on other websites or platforms
We may use third-party analytics and advertising services, including services provided by companies such as Google, Meta, and other advertising or analytics providers.
These companies may collect information through cookies, pixels, device identifiers, or similar technologies.
Depending on applicable law, some of these practices may be considered targeted advertising, selling, or sharing of personal information.
You may be able to control cookies through your browser settings, device settings, or any privacy controls made available on our website.
10. Email, Phone, and SMS Communications
We may communicate with you regarding your account, leads, billing, payments, services, security, and other account-related matters.
This may include:
New lead notifications
Account alerts
Wallet or balance notifications
Billing notices
Service updates
Security notices
Password resets
Customer support communications
Operational messages
If you opt in to promotional communications, we may also send:
Marketing messages
Promotions
Product announcements
Offers
Information about NextPour
Information about other products or services owned by Swamped LLC
Message frequency may vary.
Message and data rates may apply for SMS communications.
You may opt out of promotional text messages by replying STOP and may request help by replying HELP.
Consent to receive marketing text messages is not a condition of purchase.
We do not disclose SMS opt-in data or consent information to unrelated third parties for their own marketing purposes.
11. Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information.
These rights may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how personal information is used or disclosed
Opt out of certain marketing communications
Opt out of certain targeted advertising, sale, or sharing activities where required by law
Withdraw certain consents
Appeal certain privacy decisions where applicable
To submit a privacy request, contact: [email protected]
We may need to verify your identity before completing certain requests.
We may retain information where permitted or required by law, including for transaction records, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements.
12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information to:
Provide our services
Maintain account and transaction records
Resolve disputes
Process payments
Prevent fraud
Enforce agreements
Meet legal, tax, accounting, or regulatory obligations
Maintain legitimate business records
Retention periods may vary depending on the type of information and the reason it was collected.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, database, transmission method, or information system can be guaranteed to be completely secure.
14. Third-Party Websites and Services
NextPour may contain links to third-party websites, services, software, or platforms.
We are not responsible for the privacy practices of third parties.
When you interact with a third-party service, its privacy policy and terms may apply.
15. Children's Privacy
NextPour is intended for businesses and adults.
The service is not intended for children under 18, and we do not knowingly collect personal information from children under 18.
If we learn that information has been collected from a child in violation of applicable law, we may take reasonable steps to delete it.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we may update the "Last Updated" date at the top of this page.
Your continued use of NextPour after an updated policy becomes effective is subject to the updated policy.
17. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact:
NextPour
Owned by Swamped LLC
[email protected]